Privacy policy

1. Information we collect

When you use BrowseCamp, we collect:

• Account information: name, email address, organization name, country, and (if you add them) a bio and profile photo
• Booking information: dates, team size, facility selected, add-ons chosen, and messages exchanged with the other party
• Payment information: handled directly by our payment processor (Moyasar) — we do not receive or store your full card number. We do retain the amount, date, and status of each transaction
• Listing information (for Hosts): facility details, photos, and proof-of-ownership documents submitted for listing review
• Technical information: IP address and basic device/browser information, used for security (e.g. detecting a login from a new device) and to keep the platform reliable

2. How we use it

• To operate the marketplace — creating your account, processing bookings, and enabling payments and payouts
• To communicate with you — booking updates, account security notices (e.g. new-device sign-in), and support messages
• To review host listings, including verifying proof of ownership before a listing goes live
• To detect and prevent fraud, abuse, and security incidents
• To improve the platform based on how it's actually used

3. Who we share it with

• The other party in a booking — a Host sees the Team's name and messages for their booking, and vice versa
• Moyasar, our payment processor, to process payments
• Google, only if you choose to sign in with Google
• Our email provider, to send booking and account emails
• An internal spreadsheet used for financial record-keeping of payments and refunds (name, email, and transaction amounts) — accessible only to BrowseCamp's own operating team, not to other users
• An error-monitoring service, if enabled, which may receive technical details about a crash or bug (not your booking or payment content)

We do not sell your personal information to third parties.

4. Cookies

BrowseCamp uses a single essential cookie to keep you signed in. It's set to be unreadable by any script on the page (an "httpOnly" cookie), specifically so it can't be stolen through a browser-based attack. We don't use tracking or advertising cookies. We also keep a few items in your browser's own storage: a device identifier, so we can recognise devices you've signed in on before; a copy of your basic profile (such as your name, email and role), so pages show you as signed in straight away; and whether you've seen the welcome tour. None of them is used for tracking or advertising, and signing out removes your profile copy.

5. Data retention

We keep your account and booking history for as long as your account is active, and for a reasonable period after in case it's needed for a dispute, refund, or legal obligation. Deactivating your account stops it from being used to log in but preserves booking records tied to it (for the other party's records and for financial/legal history).

6. Your rights

You can review and update most of your own information from your account settings at any time. To request a copy of your data, or to request deletion where we're not legally required to retain it, contact us at [contact@browsecamp.com].

7. Children's privacy

BrowseCamp is not directed at children under 16, and we do not knowingly collect data from them.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

9. Contact

Questions about this policy can be sent to [contact@browsecamp.com].